Archive for May, 2011

Legacy DSL Maintenance

Friday, May 27th, 2011

Tonight, Saturday May 28 at 12:01AM, we will be performing several minor DSL maintenance tasks. This work will disrupt some DSL service in the LATA 1 (Bay Area) and LATA 8 (Salinas area) for 5-10 minutes. -Jared, Nathan and Matt

forums.sonic.net launched!

Wednesday, May 25th, 2011

Over the years, our local sonic.* Usenet newsgroups supported a vibrant community of customers and staff.  Unfortunately, participation has dwindled and hence, their value as a resource for our customers.  Despite our nostalgia for the local groups and Usenet as a whole, we know that we need to provide a ...

ATM Switch Reboot

Sunday, May 22nd, 2011

Tonight at about 6:15 PM the ATM switch serving our newest ATM OC12 suffered a software failure and had to be rebooted to restore service. The reboot caused 5-10 minutes of downtime for affected customers. The switch is back up and operating normally at this time, and we are continuing ...

Authoritative Name Server Relocated

Wednesday, May 18th, 2011

One of our authoritative name servers, b.auth-ns.sonic.net, had a hardware failure last Friday and services were restored on temporary hardware shortly thereafter.  (We don't think these kinds of non-service impacting events warrant an MOTD.)  Rather than fix the original hardware, we decided it was a good opportunity to further ...

News Service Interuption

Wednesday, May 11th, 2011

The article numbering server in our news cluster suffered a catastrophic failure a couple of hours ago.  All services have been restored on to the backup server but there may be some delay in new articles as the servers catch up.  It is possible that some articles were lost and ...

ATM Switch Reboot

Friday, May 6th, 2011

Tonight at about 6:20 PM the ATM switch serving our newest ATM OC12 suffered a software failure and had to be rebooted to restore service. The reboot caused 5-10 minutes of downtime for affected customers. The switch is back up and operating normally at this time, and we are continuing ...