Archive for July, 2011
Friday, July 29th, 2011
We have just deployed a new customer SQL server running MySQL 5.5. This new machine has 16GB of RAM and 1.3TB of raid storage and redundant BGP feed uplinks. This is more resources then our 2 previous servers combined! We would welcome customers to take an opportunity to migrate their existing ...
Posted in SQL | No Comments »
Saturday, July 23rd, 2011
Our team will be taking time off to celebrate Sonic.net's 17th birthday. Customer support will be closed today (7/23/11) from 11am to 6pm. Support will re-open today at 6pm and remain available until 10pm tonight. Sorry for any inconvenience this may cause.
Our normal 24x7x365 schedule is still applicable for our on-call ...
Posted in Uncategorized | No Comments »
Monday, July 18th, 2011
This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving Fusion and FlexLink Ethernet customers in Sebastopol. Affected customers may experience up to 15 minutes of downtime while the work is performed.
-Tim
Posted in Uncategorized | No Comments »
Wednesday, July 13th, 2011
07:40 -- Some customers may have noticed a problem when checking their e-mail via imap.sonic.net this AM; the new NetApp filers' time was off by 30 seconds, which was enough for the IMAP software to think there was a significant problem and not allow those people whose e-mail is stored ...
Posted in Maintenance | No Comments »
Monday, July 11th, 2011
Our office is running on generator power at this time. PG&E estimates restoration of main power at 9:45 AM
Update: 14:40:20 PDT. PG&E service is still out and and we're still running up and running on our backup power systems. We do not have an ETR at this time and have ...
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Sunday, July 10th, 2011
This morning at 12:24 PM, a large DDoS was aimed at a server in our colocation facility in Santa Rosa. The DoS was large enough to disrupt connectivity to our Santa Rosa datacenter, which would have affected access to mail and web services hosted by Sonic. The DoS was blocked ...
Posted in Network | No Comments »
Friday, July 8th, 2011
Today at 3:24 PM, a misconfiguration during turnup of new backbone links in our telecom network caused a momentary interruption to network traffic. This outage should have been limited to the Bay Area. We apologize for the inconvenience.
-Jared
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Wednesday, July 6th, 2011
We've launched our latest Labs Beta project, FaxLine. Our FaxLine service provides a dedicated fax number that will deliver incoming faxes to your email as a PDF. The best part is that we're giving away one free FaxLine to all of our Internet access customers, including Fusion, DSL and even ...
Posted in Uncategorized | 13 Comments »