Archive for May, 2012

Webserver changes

Thursday, May 31st, 2012

Traditionally our webservers have allowed indexing by default. This behavior can result in unintentional information leaks. We have disabled the default behavior though you can re-enable it for your own site if you desire. Instructions can be found in our Wiki at <https://wiki.sonic.net/wiki/Directory_Indexes> -System Operations

Fusion/Flexlink Outage

Thursday, May 17th, 2012

We are currently investigating an outage affecting Fusion and Flexlink customers in Santa Rosa area. More updates to follow! Update: The outage was narrowed down to a software failure on a router. The router itself was restored to service around 7:30 PM. Fusion DHCP customers experienced slower service restoration while the ...

New “labs” project: DNSSEC enabled recursive name servers are available.

Wednesday, May 9th, 2012

The DNSSEC servers provided by Sonic.net are not in any way supported by our Technical Support team, they are available as a "labs" project for advanced customers only. We have deployed a new set of DNS servers for our customers to use if they want the added protection of DNSSEC while ...

Customer Service Closing Early Friday May 4th

Thursday, May 3rd, 2012

Customer service will be closing at 9:45 P.M. tomorrow Friday the 4th for movie night. Support and Sales will open at the regular time Saturday morning. -Kavan and the Sonic.net Staff.

Legacy DSL Outage

Wednesday, May 2nd, 2012

We are currently experiencing an outage affecting Legacy DSL customers in the Salinas area. We are investigating the cause of this outage and will provide further updates as soon as possible. -Tim Update: Service has been restored as of 1:52AM. The outage was caused by a failure on a backhaul circuit. We ...

Voice Infrastructure Maintenance

Tuesday, May 1st, 2012

Beginning at 11:00pm on this Thursday, May the 3rd,  we will be performing maintenance on equipment servicing our voice platform. We do not expect any customer impact during this maintenance window beyond a slight delay when incoming/outgoing calls are initialized. - Robbie, Tomoc, and Nathan