Fusion/Flexlink Outage

May 17, 2012 – 7:17 pm by rabrown

We are currently investigating an outage affecting Fusion and Flexlink customers in Santa Rosa area. More updates to follow!

Update: The outage was narrowed down to a software failure on a router. The router itself was restored to service around 7:30 PM. Fusion DHCP customers experienced slower service restoration while the sudden load from the router coming back online was worked through. We are closely monitoring the router for any further trouble and will be working with our vendor to prevent any further occurrences.

Be Sociable, Share!

Post a Comment

Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).

*