Fusion and FlexLink Long Distance Issue

September 12, 2012 – 9:41 am by tdo

We have identified an issue affecting a number of long distance and toll-free phone calls through our network this morning. Users would have noticed delayed ringing or busy signals on affected calls. We have routed around the affected trunks and calls should be completing normally now.

-Brian and the NOC

Be Sociable, Share!
  1. 2 Responses to “Fusion and FlexLink Long Distance Issue”

  2. Here in Daly City, we still can’t complete long-distance calls. When I try, I hear one ring, then silence. The person I tried to call just called me and said that it rings on her end and when she picks it up to answer, she can’t hear anyone on my end. This was true as of 5 minutes ago.

    By Thom Watson on Sep 12, 2012

  3. Thom,

    Can you please email support@sonic.net with an example number that you are having trouble reaching?

    -Tim

    By tdo on Sep 12, 2012

Post a Comment

Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).

*