NOC Hotline Down

October 29, 2012 – 9:08 pm by admin

Due to Hurricane Sandy on the East Coast, calls may not ring though to the Network Operations Hotline. This does not affect calls to Customer Support.

 

Update: We believe that the Network Operations Hotline toll-free service will suffer an extended outage due to Hurricane Sandy. We’ve activated 707-206-4202 as a replacement until the original number is back in service.

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Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).

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