The NOC hotline for business customer support is presently experiencing call completion issues. We are working to diagnose and resolve this problem, but in the mean time please contact support at 707-547-3400 and request to be transferred to the NOC if necessary. An update will be posted when this service interruption has been restored.
Update: NOC hotline reachablity should now be restored. We are still working to determine the root cause of the issue.