Archive for the ‘DSL’ Category
Thursday, June 6th, 2013
Tonight, June 6th, starting at 11:59 PM, we will be performing power work on a small subset of equipment serving legacy products in one of our San Francisco datacenters. We do not expect any customer impact from this procedure.
- Robbie
Update: This maintenance is now complete
Posted in DSL, Maintenance, Network | No Comments »
Tuesday, March 5th, 2013
Tonight, at midnight, we will reboot one of our DHCP servers that handles legacy DSL customers terminated in San Francisco onto a new kernel. The server should be down for only a few minutes and little to no interruption of services should occur for the 2,700 affected customers. This update will resolve ...
Posted in DSL | No Comments »
Friday, December 21st, 2012
A DHCP server has failed that serves a subset of legacy dsl customers in the LA area. We are currently working on re-routing its DHCP traffic to a backup server.
- Robbie
Update: Traffic has been re-routed and affected customers should be receiving new leases at this point.
Posted in DSL, Network | 1 Comment »
Monday, November 26th, 2012
Tonight, at 11:59 PM, we will be performing maintenance on routers that service legacy DSL customers in the bay area. Downtime is expected to be less than 10 minutes.
- Robbie
Update: Maintenance was completed successfully on all customer servicing equipment. Downtime was less than 10 minutes.
Posted in DSL, Maintenance, Network | No Comments »
Sunday, November 25th, 2012
A failing ATM port was identified in our network earlier this morning. This port caused a couple of brief outages for a small subset of customers in the bay area. All affected circuits have now been moved off the failing port.
- Robbie
Posted in DSL, Network | No Comments »
Tuesday, November 13th, 2012
We have identified and repaired an issue that caused DHCP failures for a subset of DSL customers in the L.A. area. If you have any further trouble with your DSL connection please contact our support department as usual.
- Robbie and Tomoc
Posted in DSL, Network | 2 Comments »
Tuesday, September 18th, 2012
Tonight, September 18th, starting at 11:59PM, we will be performing maintenance on equipment serving legacy dsl customers in the Sacramento area. Expected downtime is less than 15 minutes.
- Robbie and Tomoc
Posted in DSL, Maintenance, Network | No Comments »
Thursday, September 13th, 2012
Tonight, September 13th, starting at 11:59PM, we will be performing maintenance on equipment serving legacy dsl customers in the Sacramento area. Expected downtime is less than 15 minutes.
- Robbie and Tomoc
Update: The maintenance has been completed and all affected customers are back online.
Posted in DSL, Maintenance, Network | No Comments »
Monday, August 27th, 2012
Tonight, August 27th starting at 11:59PM, we will be performing maintenance on equipment serving legacy dsl customers in the Sacramento area. Expected downtime is less than 15 minutes.
- Robbie and Tomoc
Posted in DSL, Maintenance, Network | 1 Comment »
Tuesday, July 24th, 2012
This Friday morning, at 12:00AM on July 27th, we will be performing intrusive maintenance on DSL aggregation equipment serving customers in the LA area. Expected downtime is less than 15 minutes.
Update: The maintenance was completed successfully and all affected customers are back online.
- Robbie and Tomoc
Posted in DSL, Maintenance, Network | 1 Comment »