Archive for the ‘Maintenance’ Category

Pogowave finishes network address translation migration

Tuesday, October 13th, 2009

Today is the day that the wireless department will turn off network address translation on our last Pogowave station; The Golden Apple Ranch on Fitzpatrick Lane. This is our largest and most diverse station, featuring three low band access points. We think that this can be performed in less than 30 minutes ...

E-mail infrastructure maintenance parts three and four.

Wednesday, September 9th, 2009

Update (01:10) : Mail migration done; should be faster accessing e-mail for those of you that were migrated. -Augie This Saturday (12, September) at 12:01 AM we will be performing the last service impacting e-mail migrations from our existing e-mail storage infrastructure to our new (and greatly improved) storage system. When ...

E-mail infrastructure maintenance part two.

Wednesday, September 2nd, 2009

Update (0100) : E-mail maintenance done; total down time was around 28 minutes; no e-mail was lost; let us know if you see any problems. - Augie This Saturday (05, September) at 12:01 AM we will be performing the second of four service impacting e-mail migrations from our existing e-mail ...

E-mail infrastructure maintenance.

Monday, August 24th, 2009

Update : E-mail maintenance finished a bit ago, just cleaning up; total observed down time around 15 minutes. -Augie This Saturday (29, August) at 12:01 AM we will be performing the first of four service impacting e-mail migrations from our existing e-mail storage infrastructure to our new (and greatly improved) ...

Scheduled SQL Maintenance

Sunday, July 5th, 2009

Tonight starting at 10:00PM, customer and internal SQL servers will undergo a maintenance period that may cause a very brief service interruption. This period is estimated to only last 2-5 minutes at most. -Don Update: All systems are again running normally. There was an additional interruption around 11:00PM which was caused ...

CLEC DSLAM maintenance

Wednesday, June 24th, 2009

This Thursday, at 12:01 am, we will be performing some intrusive maintenance on one of our DSLAM's in San Francisco.  This DSLAM serves Fusion & Flexlink ADSL2+ in the Lower Pacific Heights/ Western Addition area.  This work will cause an interruption of service for about 20 minutes while we replace ...

Router Maintenance Reloads

Monday, June 22nd, 2009

This Tuesday, June 23 at 12:01 AM we will be performing maintenance reloads of the routers that terminate our Business-T service, and two Redbacks that terminate traditional DSL service. This will affect all Business-T customers, all Fresno DSL subscribers, and a small subset of DSL customers in the Bay Area. ...

Customer Router Hardware Maintenance

Wednesday, June 3rd, 2009

This evening, June 3rd, at 11:00PM we will be inserting a new interface card into one of our aggregation routers. This router provides FlexLink Long Range coverage for the Petaluma area. This work is not expected to cause an interruption of service, but a router reload may be required to ...

Customer Router Hardware Maintenance

Thursday, May 28th, 2009

This evening, May 28 at 11:00 pm, we will be inserting 3 new interface cards into one of our aggregation routers. This router provides Flexlink coverage for the Sebastopol area. This work is not expected to cause an interruption of service, but a router reload may be required ...

Webmail interface database maintenance

Friday, February 13th, 2009

At 12:01 this morning, I will be performing the second and final phase of maintenance items on our databases that serve the Sonic.net Webmail interfaces During this time, there will be a slight interruption in the ability to connect to these interfaces. In no way does this effect the flow ...