Archive for the ‘Maintenance’ Category
Thursday, January 15th, 2009
Starting at 12:30AM this morning, I will be performing maintenance to our databses which serve all our webmail interfaces. During this time, access to these interfaces will be interrupted for a short period of time, however these actions do not interfere with mail flow in any way. This does not ...
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Monday, January 12th, 2009
At 12:01 AM Tuesday, we will be performing a maintenance reload of one of our DSL aggregation routers. This router serves DSL customers in the San Francisco Bay Area, and customers served by this router will experience approximately 5 minutes of downtime as the router reloads. If you find that ...
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Tuesday, October 28th, 2008
While troubleshooting our new ATM OC-12 circuit in San Francisco, an AT&T tech inadvertently removed the wrong fibers from a multiplexer card in the SNFCCA17 central office. This caused two of our other ATM OC-12 circuits to go off-line. These links serve DSL, Business-T and Frame Relay customers. The AT&T ...
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Saturday, October 25th, 2008
Tonight I will be performing maintenance on custsql.sonic.net, our mySQL 4x host. Just after 12:01AM I will be performing a necessary reboot of the system. Estimated customer impact is approximately 10 minutes at most. This does not effect mySQL v5 databases. -Don
Update: Maintenance completed. Customer impact was just under three ...
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Friday, October 24th, 2008
This morning at 12:01AM I performed some needed maintenance on our Squirrelmail configuration database. Some customers may have been unable to update their settings in Squirrelmail during this time. Customer impact was approximately 3 minutes. During this time, I also upgraded our Squirrelmail installation to the latest stable production version. ...
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Friday, October 10th, 2008
Fri Oct 10 10:05:08 PDT 2008 -- Trouble with the Sonic.net Website. We are currently experiencing trouble with our corp.sonic.net Web Server that serves part of the Sonic.net Home Page and all of our Blogs. We are working on the problem and will have it back soon. -Augie, William, and ...
Posted in Maintenance, Network | 2 Comments »
Thursday, October 9th, 2008
Tonight at Midnight we will be performing maintenance on the NetApp Filers that store Customer E-Mail; there is no expected downtime during this period and will take less than an hour to be completed.
During this period we will be adding additional capacity to these Filers; this capacity will allow for ...
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