Category: Events

Net Neutrality Day — now what?

On Wednesday, Sonic and thousands of supporters came together for a day of action to save the internet. The Sonic team was at the San Francisco Mission BART station Wednesday, educating the public about the importance of net neutrality. Keeping it fun, yes, those are tattoos! (the temporary kind). We also sent a call to action to our customers, posted on our website, submitted letters to Congress, and spoke with anyone that would listen about the importance of Net Neutrality.

In fact, I did a Reddit AMA to chat with users about the critical importance of fighting to keep current net neutrality regulation that keeps the internet open and equal for all in place. I also wrote a San Francisco Chronicle opinion article on the importance of net neutrality.

For more on the topic and its importance, here is a roundup of some of the recent coverage to get you up to speed:

The outpouring of support for Net Neutrality Day was nothing short of inspiring. Over 2 million comments, 5 million emails, and 125,000 calls were made to the FCC. You fought alongside Sonic and countless others for your internet freedom. You told the FCC and Congress that you deserve open and equal internet access.

But our fight is not over. On Monday, the FCC will stop accepting constituent feedback on Net Neutrality regulation. Until then, your continued support in sharing news stories, posting on social, and submitting your letters to Congress and the FCC is more important than ever, so if you haven’t commented yet, please do so today.

Thank you for joining Sonic as we continue to fight for your freedom on the internet. Share this with friends. Post on social media, or forward this message. We’ve only got until Monday to make our voices heard! Celebrates 18 Years

Today is’s 18th birthday. Founded by Dane Jasper and Scott Doty on July 26th of 1994, “Sonoma Interconnect” (SonIc) has grown beyond our local roots to be the top rated Internet access provider in the nation. (BroadbandReports, top US score, 4.53/5.00)

Our team took some time today to celebrate eighteen excellent years.

Customer Support — Job Fair. is looking for several motivated individuals to join our Customer Support team. Our Customer Support representatives are the front line of technical Support and residential sales. You will be responsible for logically troubleshooting with our customers, over the phone and through email, to ensure Internet, web and email access through multiple types of broadband and connectivity services.

As a Customer Support representative, we believe you will be the most qualified representative to discuss and sell residential services to potential users. Because of this, Customer Support representatives must be technologically savvy, exhibit exceptional communication skills and be motivated to provide the best customer service possible in many unique situations.

Customer Support is available from 6am-11pm, Monday-Friday and 8am-10pm, Saturday and Sunday. We are seeking full-time employees and will typically work around most schedules.

Familiarity with both Windows and Apple OS
Basic knowledge of networking and dial-up hardware
Working understanding of common internet browsers and mail client
Excellent verbal and written communication abilities

Hands on experience with broadband services, Linux shell and networking skills are beneficial, but not required.

To Apply
Fill out an application and a short quiz at our headquarters at 8am on Sunday July 31st. At 9:30 we will post the list of applicants we will be interviewing. Interviews will take place on site throughout the day.
2260 Apollo Way
Santa Rosa, CA 95407

Health, Dental and Vision Plans
Educational Benefits
High Speed Internet Access
Dog Friendly Workplace
On-Site Gym
All You can Eat Popcorn
Casual Work Environment

Open House.

We are holding an open house for Customer Support applicants on Saturday, January 15th , 2011 at Headquarters. Please arrive from 8am-9am on Saturday Morning.

The first 30 arrivals will be held for interviews. Please come prepared with a resume and references. You may also wish to bring snacks and something to do as we plan to conduct interviews until 1pm.

For more information about the position and to apply on-line please visit the jobs page:

For directions and contact information please visit our “Contact Us” page:

We look forward to seeing you there!

Sonic Death Monkeys season opener!

The Sonic Death Monkeys have been working hard this last month and are ready
to put their game face on. Our first game of the season is 8:40 tomorrow
night at Howarth Park. Games are played every Tuesday for the next 5-6
weeks and times will vary so if you can’t make this one, we’d love to have
you at another. We need cheering from the crowd, so help get us pumped up
and watch us win some games!

Hope to see you out there and GO TEAM!!!!

Celebrating 14 years

Do adults belong in the bounce house?

Do adults belong in the bounce house?

We mark’s inception on July 26th each year. This year, it was a BBQ and some crazy kickball at Morton’s in Kenwood. Staff and family participated. Click for some pics. Support was unavailable while we took this break, thanks go to our customers for their patience. and AT&T at AT&T Park

Our counterparts at AT&T invited us out for a battle of the bay game – Giants vs. the A’s this last Saturday. Free beer and hot dogs, so we certainly can’t complain! (Thanks too Dave for the veggie burger. -Dane)

As it was the day before father’s day, some staff brought their dads, and one staff dad brought his son. You can see a few pics at

Thanks AT&T for the hospitality.