Category: Features Fusion adds unsolicited call blocking

I am very pleased to announce our latest free Fusion Phone feature:

Unsolicited Telemarketing Call Blocking!

This has been one of our most frequently requested features. With our new unsolicited telemarketing call blocking feature, calls from known unsolicited telemarketing callers are silently rejected, saving our members time and frustration. This feature will not eliminate all of the annoying unsolicited calls, but it should reduce the number of unsolicited telemarketing calls that our members receive.
For members who prefer not to participate in this blocking, this feature can be configured in our Member Tools, in the Voice settings. Here are the details on that:
Voice options:
You can manage your Fusion phone line features such as call blocking, voicemail, call waiting and forwarding, plus view usage details. Here is a list of the Fusion voice features and settings which you can manage online:
  • Voicemail settings
  • Call waiting configuration
  • Caller ID blocking
  • Anonymous call rejection (new!)
  • Unsolicited telemarketing call filtering (new!)
  • International toll call blocking
  • Call forwarding

To access Fusion voice settings, visit the Voice section of the Member Tools. Once there, select the telephone number of the Fusion line you would like to configure. If you decide to make any changes, be sure to click “Update” to save the new configuration.

Customer Forum:
If you have questions about using these features or about Fusion telephone service in general, please click to visit our Voice Forum.
Please tell a friend!
As you have probably noticed, your Fusion service gets better as we grow. Membership growth is the key, so I am asking for your assistance: please tell a friend or neighbor about Fusion today.
The Fusion vision is to build the ideal service: fast unlimited broadband with strong privacy policies, plus unlimited phone service and lots of features included free. Thank you for your support as we continue to work to make our vision a reality.


Dane Jasper
CEO & Co-Founder Telecom

P.S.: We also really appreciate your shout-outs, likes and follows on Facebook andTwitter!

Fusion Free Borderless Calling Expansion (sorry, Antarctica!)

Late last year, we launched  “Borderless Calling” for Fusion, with eight total hours of free calls to Canada. We chose Canada because it was our most popular international destination, and this has saved our Fusion members a ton of money on their monthly bills over the last year.

We are now expanding free calling beyond North America, to the top call destination on every continent!

For each continent*, we tallied our Fusion members’ top international destination, and added the most-called country on each continent* to our free Borderless calling list. (Go ahead, click the asterisk. I know you want to. I’ll wait.)

Fusion Borderless Calling now includes eight total hours of free calls to land line telephones in six countries plus four territories. (Calls to mobile phones are still toll calls, except in the US, Canada and the US territories. See international rates for full details.)

Fusion Borderless Calling now includes:

  • Canada
  • United Kingdom
  • Japan
  • Australia
  • Brazil
  • South Africa

Fusion already includes free unlimited calling to all 50 US states, plus US territories:

  • Puerto Rico
  • Guam
  • US Virgin Islands
  • American Samoa

As Fusion membership grows, we will continue to add more features, including more free Borderless calling destinations. So please, tell a friend about Fusion unlimited broadband and phone service, now with free Borderless Calling to ten international destinations, all for only $39.95/mo.

Thank you for being a Fusion customer!

The fine print:

For full international call pricing and to look up a rate, see the international rate table.

All calling features for Fusion service are limited to interactive use by our members. You may not re-sell or share the service. For details, see: use provisions.

* Apologies to the roughly 3,687 scientists and staff at the various Antarctic research stations, and even deeper apologies to the 964 who typically stay through the long and isolated winter. I imagine you would really appreciate a call from one of our friendly Fusion members. But, your telephone service is all satellite delivery, so I am going to pretend that you aren’t really a continent. From the perspective of free Fusion Borderless calls to land lines, you’re not. Sorry!

Get a Free Static IP from

Our Fusion Broadband+Phone service is undergoing continual ongoing improvement, with new features and greater reach as the number of customers rapidly grows.

Our last few new features have been on the voice side, so it’s time for something new on the broadband side of the product.

When we launched Fusion we wanted to keep things simple — and a bit expensive — so we only offered static IPs in one configuration: a big block of eight bridged static IPs, for $20/mo for residential customers and $40/mo for business locations*.

This allowed us to manage our IP blocks in a simplistic way, with little allocation complexity and no fragmentation. It also kept the product easy to understand and sell; if you wanted static IPs, the eight-IP block was the only option to explain.

And, from those who really needed static IPs along with the speed that Fusion delivers, we could collect a bit more money. This was back when Fusion was broadband-only, (phone service was not yet included) and pricing was up to $55 for residential, so a $20 static IP wasn’t quite as disproportionate as it is with the contemporary $39.95 product today.

Times have changed, Fusion has gotten less expensive and loaded with more features. So, our next feature is more varied IP options, including an absolutely free 1-IP static configuration for our residential Fusion customers. (Don’t know what a static IP is and why this is so exciting? See the tech briefing, “What is a static IP?” for background.)

So, the new options for static IPs for Fusion are now as follows.

Residential static IP options:

  • 1 IP: FREE!
  • 4 IP: $10/mo
  • 8 IP: $20/mo

Business static IP options*:

  • 1 IP: $10/mo
  • 4 IP: $20/mo
  • 8 IP: $40/mo

And, IPs can now be set up in real-time, using our self-service Member Tools portal. You’ll find the Fusion IP configuration tool there, under Connectivity -> Fusion. There’s no need to call, and it’s quick and easy. Your new IPs and settings are provided in the tool, and the network provisioning changes are made just a few moments later, allowing you to coordinate this activity for a time most convenient for you.

Once your new IP block is set up, you will need to configure your modem, router or PC to utilize it. If this process is unfamiliar to you, reading and asking questions in the Access Forum is a good start. Please note that our free features are generally unsupported by phone, so please, look before you leap!

I hope you find this expanded set of IP options useful. Please share this article and include a comment about what you will use your new static IP address for!

* Wondering why business IP pricing is higher than residential? Honestly, it’s what the market will bear. There is a dearth of well-priced broadband offerings that incorporate static IP for business customers. Product designed revenues are not always a direct reflection of actual costs, and some things contribute to billing at a higher level than others. That’s just the way things go.

Photo: ThinkGeek IP address doormat

What is a Static IP?

Image: NASA private intranet, circa 1993

You have probably heard people talk about IP addresses, and perhaps you nod your head knowingly, or say “uh-hu” when us techie folks mention them, hoping we will quickly move on to a more interesting topic soon. But there’s a lot to talk about: static IPs. Dynamic IPs. IPv6. IPv4. (What the heck happened to IPv5? Anyone?) We can even talk about running out of IPs!

To explain it simply, traffic on the Internet is routed using numbers, much like a telephone number. These Internet Protocol (IP) numbers give information about where the packet of information should be sent next. Much like (415)xxx-xxxx tells a phone switch in New York City to hand the call toward the San Francisco Bay Area, on the Internet a packet going to 50.x.x.x is destined for someone at

As with a phone number, the next numbers defines the destination more closely; (415)563-xxxx routes the call toward central San Francisco. And, with an IP address, 50.0.1.x tell to send the traffic toward a specific city, toward the customer.

The last segment of the telephone number and of the IP address further identify the individual destination within the local serving area – a specific destination computer in the case of the IP address; a phone that is triggered to ring in the telephone example.

Now – static IPs. A dynamic IP is temporary – it’s given to you to use for a brief period of time, but it’s subject to change. As such, you cannot practically use it for much beyond consumption online, activities where you “make” the call (click for some content), not where your own system is “called”. It’s a bit like borrowing a friend’s cell phone to make a call – you could initiate a call, but there’s no way for someone elsewhere to know the number to reach you at without some prearrangement.

A static IP gives you your very own number on the Internet, an unchanging address which you can refer to. This isn’t particularly interesting for most day to day activities online, but there are some specific situations where a static IP is essential.

One simple example is a home webcam. Want to check up on your pet while your away, or keep an eye on the street outside your home while you are at work? (Wondering if the package delivery man really does drop-kick your packages off the truck at the end of the driveway?) An inexpensive networked camera, configured behind your static IP address can make this this possible.

You might also use a static IP to configure some basic home automation, allowing you to check on your thermostat or turn off an appliance. Or, access a home PC using the built-in Remote Desktop service – there is no need to pay monthly for a service like “GoToMyPC” (which is basically just a $10 per month workaround for people who don’t have a static IP.) You might run a game server, and invite your friends to play head to head. Finally, an employer might require that you utilize a static IP as an additional layer of security for remote access by a connected worker at home.

And, with just one static IP, you can use “port forwarding”, which allows multiple devices inside the home, all accessible by specific addresses that you select and configure. Want to learn more, or have questions? Visit our Forums!

If you’re a non-technical user of the Internet and the idea of these sorts of things makes you want to go outside and pull weeds in the garden, forget I brought it up. But, if you want to do some fun Internet-connected projects, a static IP is a key component. Now you know!

O Canada

Toronto Harbourfront ©@gallerymagdic/Flickr

O Canada!
Our home and native land!
True patriot love in all thy sons command.
With glowing hearts we see thee rise,
The True North strong and free!

Our next residential Fusion feature:

Free calling to Canada!

Canada is our #1 international destination, so this will save our customers thousands of dollars every year. Just pick up the phone and call, Fusion now includes nationwide calling plus calls to Canada, free! (For up to eight hours of international calls … see all the fine print below.)

With Fusion, it’s all about the free stuff!

Fusion offers the fastest broadband without usage caps, a real land line phone service with unlimited nationwide calling, voicemail, caller ID and even free 411. And now, we’ve added free international calling to Canada!

With Fusion, you are liberated from traditional broadband and telephone services, and now you are free to call just a bit further.

The Fusion vision is to build the ideal service: fast unlimited broadband with strong privacy policies, plus unlimited phone service and lots of features included free. Thank you for your support as we continue to work to make this vision a reality.


Dane Jasper
CEO & Co-Founder / Sonic Telecom

P.S.: We all very much appreciate your mentions online. Your enthusiasm for our service and the team really helps keep us going — and growing. Click the “Like” button above to share this post, then click over to Facebook and hit “Like” to support us. On Twitter? Click the tweet link to tell your followers what you think about, and “Follow” @sonicnet for updates from our team.

* The fine print: Destinations which are billed as domestic are billed at the same rate as a domestic U.S. call would be; free for residential Fusion users, 1¢ per minute for business Fusion users. Free residential international calls to Canada are limited to 8 hours of calling per month. Business international calls to Canada at 1¢ per minute are limited to 8 hours per month. After 8 hours, calls are billed at 2.5¢ per minute. offers free FaxLine service

FaxLine delivers PDF to email

Announcing the availability of FaxLine, our new fax to email and fax sending feature.

Now, at no additional cost, Internet access customers can get their own FaxLine number from Received faxes are sent via email as standard PDF files—easy to print, store, and forward. If receiving faxes is useful to you, just visit the FaxLine Member Tool to set up your new fax number.

You can send faxes now too. To send a fax, just create a PDF file and use our Send a FAX Member Tool to upload and send. (You don’t need to set up a FaxLine recieving number if you are only sending faxes.) Most software will save or export as PDF, but if your source material is paper, you will need a scanner; I recommend the Fujitsu ScanSnap. When you send a fax, you will receive transmission confirmation via email, plus there’s a log of transmitted faxes in the tool for your records.

Questions about FaxLine? It’s one of our new beta “Labs” features, so please see the Labs section of the Forums for questions, suggestions and discussion.

Our team is always working to improve our services, and I hope you find FaxLine to be a useful new feature!

Fax is pretty retro, so we’d love to hear what you might use it for. Visit our Facebook page and tell us!


Dane Jasper
CEO & Co-Founder

P.S.: For offices needing a Fax number for each staff member, you can add multiple FaxLines for a monthly fee. See the FaxLine tool for details.