Tag: Phone

Get the new Sonic Fusion app, free!

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iphone5_linesettingsIf you’ve got an iPhone, we’ve got an app for you!

The new Sonic Fusion Mobile app for iPhone will alert you when someone leaves you a voicemail, providing easy message playback while you are on the go. The app also offers access to line settings, including call forwarding. This makes it easy to forward your Fusion line to your mobile phone or another destination, even when you’re already away from home or the office.

The app is free, just go to sonic.net/fusionapp from your iPhone’s Safari browser to install it now.

For Fusion voicemail notifications, be sure to allow notifications when you start the app. When setting up the app for the first time, you will need to be at the location where your Fusion service is delivered to authenticate the line.

To address the obvious question, “What about Android?”: We plan to see how much interest there is in the app for iPhone before we commit to development for the Android platform. If it is very popular, we are likely to commit to Android support too.

 

Fusion Free Borderless Calling Expansion (sorry, Antarctica!)

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Late last year, we launched  “Borderless Calling” for Fusion, with eight total hours of free calls to Canada. We chose Canada because it was our most popular international destination, and this has saved our Fusion members a ton of money on their monthly bills over the last year.

We are now expanding free calling beyond North America, to the top call destination on every continent!

For each continent*, we tallied our Fusion members’ top international destination, and added the most-called country on each continent* to our free Borderless calling list. (Go ahead, click the asterisk. I know you want to. I’ll wait.)

Fusion Borderless Calling now includes eight total hours of free calls to land line telephones in six countries plus four territories. (Calls to mobile phones are still toll calls, except in the US, Canada and the US territories. See international rates for full details.)

Fusion Borderless Calling now includes:

  • Canada
  • United Kingdom
  • Japan
  • Australia
  • Brazil
  • South Africa

Fusion already includes free unlimited calling to all 50 US states, plus US territories:

  • Puerto Rico
  • Guam
  • US Virgin Islands
  • American Samoa
    

As Fusion membership grows, we will continue to add more features, including more free Borderless calling destinations. So please, tell a friend about Fusion unlimited broadband and phone service, now with free Borderless Calling to ten international destinations, all for only $39.95/mo.

Thank you for being a Sonic.net Fusion customer!

The fine print:

For full international call pricing and to look up a rate, see the international rate table.

All calling features for Fusion service are limited to interactive use by our members. You may not re-sell or share the service. For details, see: use provisions.

* Apologies to the roughly 3,687 scientists and staff at the various Antarctic research stations, and even deeper apologies to the 964 who typically stay through the long and isolated winter. I imagine you would really appreciate a call from one of our friendly Fusion members. But, your telephone service is all satellite delivery, so I am going to pretend that you aren’t really a continent. From the perspective of free Fusion Borderless calls to land lines, you’re not. Sorry!

Fusion Broadband + Phone Price Drops Again

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We just dropped the price of our Fusion Broadband + Phone service for residential customers! Previously $50.00, Fusion Broadband + Phone is now priced at just $39.95!

This is an unbeatable deal for Broadband at up to 20Mbps plus land line voice with unlimited nationwide calling. If you’re not already a Fusion Broadband + Phone customer, you can check for service availability here.

Two line residential Fusion (up to 40Mbps and two phone lines) has also dropped, from $100.00 to $79.95. Sonic.net has reduced Fusion prices twice before, opposing the trend of annual price increases by other carriers.

Existing customers will automatically see the new rate reflected in their bill shortly. We appreciate your selection of Fusion at the $50.00 rate, and I know you’ll like it even more at $39.95.

This is part of our commitment to continue to improve our flagship Fusion service. We would certainly appreciate it very much if you’d tell your friends (online and offline), neighbors, blog readers, Yelp/DSLReports reviews, etc. Your positive endorsement is the best way for us to grow. As you can see, we’re passing along cost savings as rate reductions to you!

This new rate applies to Fusion Broadband + Phone. If you have a Fusion “Standalone” service that doesn’t have voice, you can retain that product at your current rate. If you would like to take advantage of the new rate, you will need to activate voice. If you’d like to do this, please call us now to start the process. You can reach our customer service group at 707-547-3400.

We have decided not to add voice automatically for all customers for a number of reasons. First, we can port a number from another carrier for you, or let you choose a new telephone number, and we would like you to make this choice. Second, there are taxes and fees associated with voice, and we’d like to assure you understand them. Estimated voice tax and fee information is available, listed by city. Third, Fusion Broadband + Phone requires a credit, debit or pre-paid debit card for payment, so we need to collect that information if we do not already have it. Finally, and most important, we must validate that your physical address is accepted by the 911 system when we activate voice.

I’m very happy to see the customer excitement about our Fusion product. I really appreciate everyone’s positive feedback and the great reception we have had for the service. Thank you! Please spread the word.