Tag: speed

Why U.S. Broadband is So Slow

Cheap, Ultrafast Broadband? At Least Hong Kong Has It. By Randall Stross.

Today The New York Times wrote about Gigabit fiber broadband in Hong Kong, which is available there for only $26 per month. The article includes mention of Sonic.net, and the Google fiber project.

In the article, author Randall Stross wrote,

“In the United States, we don’t have anything close to that. But we could. And we should.”

Here is why we don’t:

In 1996, the US Congress kicked off the broadband revolution when it passed the Telecom Act. The 1996 Act created a level playing field for competitive carriers, and brought about widespread deployment of DSL and other broadband technologies.

Then in 2003 and 2004, the then Republican led FCC reversed course, removing shared access to essential fiber infrastructure for competitive carriers and codifying instead a policy of exclusive use and “multi-modal competition”.

This concreted our unique US duopoly: cable versus telco, the two broadband choices that most Americans have today.

In exchange for a truly competitive market, the US received promises of widespread deployment. And, to some degree this has worked. Unfettered by significant competition or price pressure, broadband in at least in its most basic form can now be delivered to most homes in America, albeit at a comparatively high cost to the consumer.

What was given up in exchange for this far-reaching but mediocre pablum was true competition and innovation.

Elsewhere in the world, regulatory bodies followed the lead of the US Congress and separated essential copper and fiber infrastructure from the services and providers who used them, and the result has been amazing. In Asia and Europe, Gigabit services are becoming common, and the price paid by consumers per megabit is a tiny fraction of what we pay here at home.

I won’t deny the innovation that has occurred in the telco/cable duopoly. They’ve got TV, Internet and telephone bundles designed to serve up prime time network shows in over-saturated HD glory, with comparatively middling Internet speeds, all offered with teaser rates and terms that would baffle an economics professor. The clear value of the bundle is to baffle, and pity the consumer who wants to shed a component. At least during the intro periods, it’s often cheaper to take the whole package than just a component or two.

For cable companies, the entrenched interest in the television entertainment portion creates a clear conflict: why should they offer an uncapped broadband connection that can deliver enough video entertainment to allow consumers to cut the TV cord? And if you do drop the TV, up goes the price for even this slow and capped Internet connection, so you pay more either way. And now that telcos have gotten into the television business too, their interest in slowing the pace of increasing broadband speed is aligned as well.

This has yielded a competitive truce in America.

In a slow tide, back and forth, cable delivers a slightly better product, then telco slightly better again, all at the highest possible cost. It is iterative, not innovative, and Americans deserve more. After all, we invented the Internet, right?

Sonic.net can reach nearly half of the homes and businesses in the Bay Area today with our Fusion Broadband + Phone service. Fusion offers the latest ADSL2+ broadband, with speeds of up to 20Mbps per line (with two line bonding available if you want to double your speed!), plus home land line voice with unlimited calling, all for $39.95/mo for one line, or $69.95 for two.

Fusion is innovative technology and innovative pricing.

This is possible because the skeleton of the 1996 Act, copper lines, are still available as a shared resource for all competitive carriers. But the reach of copper is limited to just a couple miles. (You can see if Fusion reaches your location here.) This limited reach creates islands of competition around the old telephone exchanges.

For the rest of you, a bit over half of the households in the Bay Area who are located too far from the shared telephone offices, I am afraid you are out of luck for now. We must build new fiber all the way to your home, passing by along the way the idle fiber infrastructure that the FCC set aside nearly a decade ago.

Related articles:

Fusion Standalone Price Reductions

With the simplification and uncapping of Fusion, we are also delivering additional value and cost savings to many of our existing standalone (data alone, without voice service) Fusion customers.

First, I’d like to say thank you for being an early adopter of our Fusion Broadband dry pair service. As we have done in the past, we are committed to delivering you more capabilities and value as we evolve the Fusion service. This means you get the same deal new customers do – up to 20Mbps broadband and phone service, for a simple low price: $50 residential, or $60 for small business.

To provide an example, an existing residential dynamic IP Fusion customer was paying $55/mo for 12-18Mbps capped service, with no voice. Now, with Fusion Broadband+Phone, that rate will be reduced to $50, and the circuit will be completely uncapped for speeds of up to 20Mbps (distance and loop quality allowing.)

Because Fusion now includes voice service, the customer can also opt to have us activate voice service too! The only cost would be the applicable voice taxes and fees.

If you have existing Fusion and would like to activate voice with a newly assigned number, please contact customer support and they can help you select a new number. If you have existing Fusion and would like to port a number from another carrier, we will be ready for that soon, please stand by!

Price reductions and speed cap removal will be completed for existing customers shortly. You do not need to take any action to receive a price reduction or increase in speed.

For customers who do not want to activate voice, you certainly don’t need to, and for customers with rate limited (capped) service at a lower cost than the applicable current price point, your service and price will remain unchanged. For example: 3-6Mbps speed capped residential dynamic IP Fusion was $45/mo. That customer’s bill will remain unchanged at that location unless the customer asks us to upgrade and uncap or add voice at the new $50/mo rate. The choice is yours.

Again, thank you for being a Sonic.net Fusion customer, and please tell your neighbors about our newly expanded service!

Fusion Annex M available for testing in Santa Rosa

For Fusion customers served out of the two Santa Rosa central offices (COs), we now support Annex M ADSL2+ profiles, in addition to the standard Annex A. Switching to Annex M can provide higher upstream speeds of up to 2.5Mbps per pair, though generally at the expense of some amount of downstream.

The Annex M profile option is in beta test, and the capability may come and go as we wrap up the deployment, so please do not rely upon it at this time. Your loop may not perform better with Annex M than with the standard Annex A profile. We encourage you to experiment and select the profile that you prefer for stability and speed. Loops which prove not to work well with Annex M cannot be “fixed” to do so, and an Annex A profile should be your expectation if the loop is unreliable with a Annex M profile. Loop performance is influenced by many factors.

Due to the decrease in downstream speed associated with switching from the Annex A profile to the Annex M profile, we anticipate that it will be something users may wish to turn on and off as needed, for example before a really large upload or off-site backup. Today, our customer support group can turn on Annex M in the network, and then you can enable and disable it in your modem in order to turn on and off the Annex M support. In future, we anticipate releasing a member tool that will allow you to toggle the setting in our network, allowing you to avoid changing your modem settings locally each time.

For more information on Annex M and details on how you can enable it, see the Annex M FAQ.

Annex M support will be coming to our other central offices in the near future.

For those interested in details about the technology, you can read more on Wikipedia about Annex M, and about ADSL2+.